At MAC Marine Claims Ltd. we are committed to providing excellent service when handling your claim, whether it’s with a Lloyd’s syndicate or a domestic carrier. If you feel that our service has fallen short of your expectations, we want to know.
Before submitting a formal complaint, we recommend checking your policy wording for details on the complaint process specific to your insurer. However, if you are dissatisfied with how your claim has been managed, we encourage you to contact us directly. We are here to listen and help resolve any concerns as quickly as possible.